Funnel Actions

All the types of Funnel actions that can be used in the Funnel builder.

The funnel action is a function that occurs after a specified funnel event. An example might be an email that is triggered to send after a subscriber signs up to a publication

These are all the funnel actions available on OptiPub.

Timing an Action

Every action has a When do you want to fire the action? setting:

OptionBehaviour
ImmediatelyFires as soon as the previous step completes.
DelayedWaits a number of minutes, hours, or days.
Delayed at a Specific TimeWaits a number of days, then fires at a chosen time of day.
Delayed on a Type of DayWaits a number of days, then fires on the next weekday, weekend, named day, or day of the month.
Specific Day/TimeFires at a chosen calendar date and time.

Timezones

Options that involve a clock time or calendar day also ask for a Default Timezone, preset to your own. It is only a fallback: when the subscriber's email address has a timezone of its own, the time is interpreted there instead, so "9:00 AM" reaches a subscriber in Tokyo at 9:00 AM Tokyo time and a subscriber in Denver at 9:00 AM Denver time. Addresses with no timezone use the default.

Tick Always use this timezone to pin the step to the selected zone for everyone, for example a deadline reminder that must land at one exact moment.

Because each subscriber's send is computed in their own zone, a single step can fan out over roughly a day across a global audience.

Email

ActionDescription
Opt In EmailAllows an email address to start receiving email again after they have clicked spam or list unsubscribed.

Message

ActionDescription
Send NotificationSends the requested auto responder to the subscriber's app that triggered the funnel.
Send SMSSends the requested auto responder to the subscriber's phone hat triggered the funnel.
Send EmailSends the requested auto responder to the subscriber's email that triggered the funnel.

Subscription

ActionDescription
Create SubscriptionSends the requested auto responder to the subscriber's app that triggered the funnel.
PruneSends the requested auto responder to the subscriber's phone hat triggered the funnel.
UnsubscribedSends the requested auto responder to the subscriber's email that triggered the funnel.
Add TagsAdds tags to subscriptions.
Remove TagsRemoves tags from subscriptions.

Subscriber

ActionDescription
Add TagsAdds tags to subscribers.
Remove TagsRemoves tags from subscribers.

Condition

ActionDescription
QueryProduces a true or false result on a subscription, subscriber, email, or publication. Email rules include the address's mailbox provider, language, and timezone.
SplitSelects a random output based upon the percentage selector. For example, a 90% chance would result in 10% of all requests going out true while 90% going out false.

Segment

ActionDescription
Add to SegmentAdds an email address to the requested segment.
Remove from SegmentRemoves an email address from the requested segment.

Request

ActionDescription
Send Webhook / Post to URLSends a JSON webhook payload to an external URL.

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