How to use the 'Abandoned' funnel event
In-depth guide to using the 'Abandoned' funnel event.
The 'Abandoned' funnel event will allow you to engage with campaign visitors that do not complete a specified goal within a set period of time.
Step 1. Create a new funnel or edit an existing funnel.
Navigate to the funnels page by clicking the 'Funnels' link under the 'Marketing' tab in the main menu. Create a new funnel or edit an existing one to use the 'Abandoned' funnel event. Read our create a funnel guide to learn more.
Step 2. Choose 'Abandoned' as the funnel event.
Click the green '+' button at the lower right of the funnel builder to begin creating a new funnel event. Click the 'Event' selector and choose the 'Abandoned' funnel event.
Step 3. Name then funnel event.
Write a name for the funnel event. This will only appear in the funnel builder.
Step 4. Choose the Campaign.
Select the campaign you want the funnel to be associated with. This is required.
Step 5. Pick the Landing Page type.
Choose the landing page type. You can pick between either a promo or an order page.
Step 6. Create the funnel event and select a funnel action.
Click the green 'OK' button to create the funnel event. Choose whatever funnel action you would like to finish the process.
Step 7. Save and close the funnel.
Click the green 'SAVE' button to save the funnel.
Updated 3 months ago